Refund or Exchange:
A refund or exchange will be provided with original receipt within 30 days from purchase date. Items must be returned in the original condition with all original packaging to qualify. We unfortunately cannot take returns on bulk candy or perishable items.
After 30 days and up to 90 days from purchase date, only exchanges will be given with original receipt.
All sales are final on sale merchandise.
When Returning By Mail:
When shipping an item back for a return or exchange, please contact us first for instructions and recommended methods. We are not responsible for return shipping costs unless we determine that there was an error in an order on our part or the item is damaged. In these cases, we will cover the shipping as long as the the return is shipped using a preapproved method. Again, please contact us for instructions before shipping any item back to us.
Rau's Country Store
656 S. Main Ste.2
Frankenmuth, MI 48734