Return Policy
Full Refund or Exchange:
A full refund or exchange will be provided with original receipt within 30 days from purchase date. Items must be returned in the original condition with original packaging to qualify.
Exchange Only:
Exchanges will be given with original receipt after 30 days and up to 90 days from purchase date.
No Returns:
No refunds will be given after 90 days from purchase date. There are no returns accepted on sale items.
When Returning By Mail:
When shipping an item back for a return or exchange, please contact us first for instructions and recommended methods. We are not responsible for return shipping costs unless we determine that there was an error in an order on our part or the item is damaged. In these cases, we will cover the shipping as long as the the return is shipped using a preapproved method. Again, please contact us for instructions before shipping any item back to us.
Thank you,
Management
Rau's Country Store
656 S. Main Ste.2
Frankenmuth, MI 48734
989-652-8388
customerservice@rauscountrystore.com
